Terms of service

Privacy Policy for Prurvia

Effective Date: June 27, 2025

At Prurvia, your privacy is extremely important to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website https://prurvia.com, interact with our services, or make a purchase.

By using our website or providing us with your information, you agree to the terms outlined in this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

A. Personal Information

Collected when you:

Create an account, Make a purchase, Contact us, Subscribe to our newsletter

This may include:

  • Full name

  • Email address

  • Shipping & billing addresses

  • Phone number

  • Payment information (processed securely by Shopify or trusted gateways)

B. Device & Browsing Information

Automatically collected when you access our store:

  • IP address

  • Browser type/version

  • Device type

  • Time zone

  • Cookies

  • Referring/exit pages

  • On-site behavior

C. Order & Transaction Data

Includes:

  • Product details

  • Purchase history

  • Shipping and fulfillment data

  • Return requests and support messages

D. Marketing Preferences

If you opt in, we collect data related to your preferences for email, SMS, or promotions.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Manage your account

  • Provide customer support

  • Send order confirmations and shipping updates

  • Detect and prevent fraud

  • Personalize your shopping experience

  • Send promotional content (if subscribed)

  • Comply with legal requirements

3. Sharing Your Information

We do not sell your personal data. However, we share your information with trusted partners who help operate our store:

A. Service Providers

  • Shopify (website and checkout platform)

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping carriers (for delivery and tracking)

  • Email/SMS platforms (for updates and promotions)

  • Analytics platforms (Google Analytics, Meta Pixel, TikTok Pixel)

Each partner is required to safeguard your data and only use it for authorized purposes.

4. Cookies & Tracking Technologies

We use cookies to:

  • Maintain your cart

  • Save preferences

  • Analyze site performance

  • Deliver personalized ads

You can manage cookies via your browser settings or opt out of analytics platforms.

5. Your Rights

If you're located in a region such as the EU/UK (GDPR) or California (CCPA), you have rights to:

  • Access the personal data we hold

  • Correct or update your information

  • Delete your personal information

  • Object to or restrict processing

  • Opt out of marketing at any time

To submit a privacy request, email us at: support@prurvia.com

6. Data Security

We use SSL encryption, secure servers, and Shopify’s PCI-compliant platform to keep your data safe. However, no method is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your data:

  • For as long as necessary to fulfill orders

  • To meet legal or tax obligations

  • Until you request deletion, where applicable

8. Third-Party Links

Our site may link to other websites. We are not responsible for their privacy practices. Please review their policies before submitting any personal data.

9. Children’s Privacy

Our services are not intended for users under 13. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.